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Wireless Access Service

Dialing Instructions

It is easy to make long distance calls on your cell phone. Just follow a simple dialing procedure below.

  1. Dial the local access number (of the location you are calling from) from your Wireless Access activated cell phone. Program the access number into your cell phone's speed dial for future use.

    Note: Never dial "1" or "0" before the access number, even if prompted by the automated message of the wireless carrier. Your call will be considered long distance and billed by the wireless carrier, as well as Primus. Simply try to dial another access number of the location you are currently in or moving towards.

  2. Listen for the continuous dial tone.

  3. Dial the number you wish to call. Do not press send again.

    For calls within Canada and to the US (including the countries and territories, sharing the North American country code "1"):

    Area code + phone number you wish to reach
    Note: Never dial 1 or 0 before the area code.

    For International:

    Dial 999 + country code + city/area code + phone number you wish to reach
    Note: Never dial 011 before the country code.

    If you make a dialing error:

    1. Press the * key at any time to receive a new dial tone.
    2. Re-enter the correct information, following the steps listed above.
    3. You can reset your dialing information a maximum of three times.
Wireless Access Calling Instructions
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Toll-Free Call
1-888-411-6073

* Where wireless technology permits. Service may not be available in certain regions or on certain wireless networks. The “send own number” feature shall be activated on your cell phone and/or wireless network

** Wireless Access service may not be available on some Primus long distance savings plans. Pre-authorized monthly credit card payments or chequing account withdrawals are required methods of payment for the mobile-only customers.

Long distance call minutes made on your cell phone are also counted as local minutes by your wireless provider.